Mixcart Services knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

This website is operated by Mixcart E-Mart Private Limited.

At Mixcart, we prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform.

1. Information We Collect

When you use Mixcart as a customer, we may collect the following types of information:

- Personal Information: Your name, email address, phone number, shipping address, and payment information.

- Account Information: Details related to your account, including your login credentials and purchase history.

- Usage Data: Information about your interactions with our website or app, including IP address, browser type, device type, pages visited, and timestamps.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- Order Processing: To process and fulfill your orders, including shipping, payments, and returns.

- Customer Support: To provide customer service and respond to your inquiries or complaints.

- Personalization: To improve your shopping experience by personalizing content, recommendations, and advertisements.

- Communications: To send you order confirmations, updates, promotional materials, and other relevant communications.

- Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We may share your information in the following circumstances:

- With Service Providers: We may share your personal information with third-party service providers, such as payment processors, logistics providers, and customer service platforms, to assist with order fulfillment and support.

- With Sellers: Your information may be shared with sellers on the platform for order processing, including delivery and returns.

- For Legal Reasons: We may disclose your information if required by law, in response to legal proceedings, or to protect our rights, property, or safety, or the rights and safety of others.

- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include:

- Encryption: Sensitive information, such as payment details, is encrypted during transmission.

- Access Controls: Access to your personal information is restricted to authorized personnel only, and we regularly review our

security practices to prevent unauthorized access.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. This may include retaining certain information for a specific period even after your account is terminated.

6. Your Rights

As a customer, you have certain rights regarding your personal information, including:

- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or

incomplete.

- Data Deletion: You may request the deletion of your personal data, but we may retain certain information to comply with legal obligations or to resolve disputes.

- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Mixcart. Cookies help us analyze how you use our platform and personalize content. You can control or disable cookies through your browser settings, but this may limit your ability to use certain features of the platform.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. When significant changes are made, we will notify you by email or through the platform. Your continued use of the platform after the updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@mix-cart.in or Call us (+91)8401277453

By using the Mixcart platform as a customer, you agree to this Privacy Policy.