100% Purchase Protection Policy

 

At Mixcart (www.mix-cart.in), we are committed to providing our customers with a safe, secure, and trustworthy shopping experience. Our 100% Purchase Protection Policy ensures that every order placed on our platform is backed by genuine products, secure payments, and hassle-free returns.

 

 

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Genuine Products

 

Sellers on Mixcart are required to enter into a strict agreement to list and sell only authentic and genuine products.

 

We continuously monitor seller activities to protect customers from counterfeit or duplicate items.

 

 

 

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🔒 Secure Payments & Safe Ordering

 

Mixcart uses Secure Sockets Layer (SSL) encryption to protect sensitive information such as credit/debit card details, name, and address during online transactions.

 

Only the last four digits of your card number are displayed while confirming an order. The full card number is securely transmitted to the authorized payment gateway for processing.

 

We maintain physical, electronic, and procedural safeguards to ensure data protection and privacy.

 

In some cases, we may request proof of identity to prevent unauthorized access.

 

Customers are advised to always sign out after using Mixcart on a shared device to avoid misuse.

 

 

 

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🔁 Easy Returns

 

Most items purchased on Mixcart can be returned for a refund or replacement within 3 days of delivery (unless otherwise stated in the product’s specific return policy).

 

Returns can be initiated easily through the Mixcart Return Centre.

 

For seller-fulfilled items, returns must be sent directly to the seller at the return address provided by them.

 

 

 

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💳 Refund Guarantee

 

In case an order is not delivered or is cancelled due to seller/service issues, customers will receive a full refund within 7 working days.

 

Refunds are processed securely and credited directly to the original payment method used at checkout.

 

 

 

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📌 Policy Summary

 

Mixcart takes full responsibility for every customer payment. If the order is not successfully fulfilled, the customer is entitled to a safe refund within 7 working days.

 

Shopping on Mixcart is 100% Safe, Secure, and Genuine.

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