100% Purchase Protection Policy
At Mixcart (www.mix-cart.in), we are committed to providing
our customers with a safe, secure, and trustworthy shopping experience. Our
100% Purchase Protection Policy ensures that every order placed on our platform
is backed by genuine products, secure payments, and hassle-free returns.
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✅ Genuine Products
Sellers on Mixcart are required to enter into a strict
agreement to list and sell only authentic and genuine products.
We continuously monitor seller activities to protect
customers from counterfeit or duplicate items.
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🔒 Secure Payments &
Safe Ordering
Mixcart uses Secure Sockets Layer (SSL) encryption to
protect sensitive information such as credit/debit card details, name, and
address during online transactions.
Only the last four digits of your card number are displayed
while confirming an order. The full card number is securely transmitted to the
authorized payment gateway for processing.
We maintain physical, electronic, and procedural safeguards
to ensure data protection and privacy.
In some cases, we may request proof of identity to prevent
unauthorized access.
Customers are advised to always sign out after using Mixcart
on a shared device to avoid misuse.
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🔁 Easy Returns
Most items purchased on Mixcart can be returned for a refund
or replacement within 3 days of delivery (unless otherwise stated in the
product’s specific return policy).
Returns can be initiated easily through the Mixcart Return
Centre.
For seller-fulfilled items, returns must be sent directly to
the seller at the return address provided by them.
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💳 Refund Guarantee
In case an order is not delivered or is cancelled due to
seller/service issues, customers will receive a full refund within 7 working
days.
Refunds are processed securely and credited directly to the
original payment method used at checkout.
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📌 Policy Summary
Mixcart takes full responsibility for every customer
payment. If the order is not successfully fulfilled, the customer is entitled
to a safe refund within 7 working days.
Shopping on Mixcart is 100% Safe, Secure, and Genuine.
